Zen Oceania : Moon Dunes ~ Gulf View ~ BBQ ~ Pool

Positive: The location was fantastic Negative: The amount of email messages from zen group was bombarded me with and it was so hard to find the email that had a link with the information we needed One email is enough and you should not have to search links to find where to park and pick up the key we spent 2.30 hours walk up and down trying to find how to get into it , if it was not for the security man that helped us and went out of his way to find the lock box after many phone calls that he made we would still be walking up and down We rang the phone number over and over to no avail ,no one picked up and no out of hours number It was after 9pm before we got into the unit it must be made easier it is ok for you ,because you no where things are we did not One email with the information we need is enough to send and no one wants to spent an hour looking at all the emails and checking all the links, which every time there was a link it gave a warning not to get scammed so I tend NOT to open thing like that ,make it easier and answer the dam phone However we were pleasant surprised with the unit but that night was a right off

Great location but huge problems getting the key Positive: The location was perfect and the flat was really very nice indeed, with more or less everything that you could want and very clean. Negative: This stay was overshadowed by problems with an extra night that we had booked at the start of the trip. We were arriving around 2am and decided that we wanted to book an extra night to allow early check-in. This was all done well in advance, and a full extra day paid for. However, we were not sent the lock-box code in time to actually use it and no one answered the phone in the middle of the night, so we had to book-in to an airport hotel. The hots were very apologetic and refunded the payment for the extra night, although the refund was actually less than we paid! So the overall experience was somewhat distressing.

Séjour parfait au cœur du waterfront de Darwin Positive: Tout, très grand, belle vue, calme et bien située Negative: Pourrait avoir un peu plus d’accessoires de cuisine. Un BBQ sur la terrasse serait un ajout parfait.

great Positive: location Negative: wifi did not connect to tv had to use our phone

We loved staying at ZEN Oceania. The hosts communicated well with us and gave us clear instructions for how to access th Positive: The apartment was presented exactly as advertised. We had everything we needed for our stay. Loved that it was located so close to activities and restaurants. Negative: Nothing