Zen Peninsula ~ top-floor 3BR, Wave Laguna, Convention Centre & Fireworks views

Revolting Fithy Damaged Dishonest False Fake Photos Positive: The location was the only good thing. Everything else was disgusting. I have 100 photos of the filthy, damaged, scuff marks on the walls, stained carpets, stained filthy cushions. Absolutely revolting for $5,000 7 night stay. I've requested a full refund, still waiting. Negative: The instructions to enter the garage, get the key and then the lift nearest doesn't go to the level needed. Why don't they update the instructions. It's a 400m walk through the sticking hot garage with all your luggage ti get to the correct lift. I've since read reviews of others being locked out ALL night. Then we opened the door to the most filthy disgusting apartment. I took 100 time date stamped photos of the damage and filthy. Totally revolting. Dealing with the property managers was a nightmare. I want our money back.

Perfect for a great stay in Darwin Positive: Large clean and tidy and well appointed apartment with good balcanies and bay views Easy access to safe enclosed sea swimming area and wave pool Lots of near by restaurants within walking distance Safe secure parking Negative: Nothing

Great eateries and bars vey close. We love Darwin Positive: Position and the view Negative: Nothing

Perfect Positive: Location

Feel we should of AT LEAST received a refund for the 1st night's accomodation Positive: Position of the unit Negative: We arrived at Saturday just after midnight (12.30am) to accommodation to get the keys from the lock box -as organised- and discovered the FOB did not work- so could not go up the elevator to our 5th floor- to our booked accommodation. Rang Elevator phone number to be told they have had other people contact them about same issue + they were in Sydney and could not help us short term. No fire escape key given either. Tried contacting (phone & texts) the 2 phone numbers we had been given + Building caretaker- nearly every 1/2 hour until 6.30am in the morning- when someone then answered. Left locked out all night. Young man was apologetic/ polite when arrived after 7.30am. Main aircon in accommodation was not working. (2x Portable air cons had been makeshift set up in the Kitchen). Floor was covered in water from the portable air con leaking everywhere. They then organised someone to come and fix air con on the Tuesday. Stopped working again by Wednesday morning. Contacted them immediately- to let them know it still did not work. Absolutely NO further response for rest of the holiday week.